Collection Service

Based in Horncastle – Lincolnshire, we can collect, (repair), and re-deliver your computer or laptop, completely free of charge!* This is definitely the option with the least hassle!

*(Within a 10 mile radius of Horncastle.)

Home

We can also carry out certain repairs & software installations/upgrades at your address, or via remote support so that your PC never has to leave home!

This includes certain repairs, providing help with setting up printers, scanners, networking and more…

Our Clients…

We take great pride in providing a service that you can Trust & Rely on. Please take a look at what some of our clients have had to say about us below!

“I have used New System Computer Services a number of times – including sourcing and setting up new IT for our business. Excellent communication throughout and friendly service.

I would highly recommend to all.”

“I have used New System Computer services for helping my business to grow during lockdown. They very quickly and professionally helped me with a mail chimp campaign to send to our existing customers and new logo for invoicing.
I would definitely recommend their services.”

“New System Computer Services did a fantastic job at helping me to move my business online with setting up a Facebook page and keeping it continually updated.

I would highly recommend them to anyone that needs help with managing their social media.”

“Second time I’ve had to use New System Computer Services. Firstly for a new Hard Drive replacement for my parents laptop – fab service. Most recently, change of battery to my laptop. Highly recommend. Affordable. Pick up / drop off service. Thank you.”

“2 laptops repaired and returned within a few days – just fantastic service – couldn’t recommend highly enough!!!!”

“Amazing service. Laptop was collected, fixed & dropped back on the same day. The issue was clearly explained & I was given options of how to remedy the problem with prices clearly explained prior to the service. Really reasonably priced. 10/10 would recommend – thank you!”

“I would not hesitate to recommend New System Computer Services. I have just started my own business The Horse Coach and I contacted Josh in connection with designing my website. Josh is professional but friendly and approachable too. Nothing has been too much trouble. I am delighted with how my website looks and works. As a start up business I was concerned at how much a website might cost but I have been pleasantly surprised by Josh’s reasonable prices. This means I feel I can contact Josh for help when I need it and recommend him to friends and family.
Many thanks”
Posted on Google Google
Jordyn Connolly profile picture
Jordyn Connolly
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had long put off selling my laptop due to an issue with resetting it. Joshua had it sorted and back to me within the same week. Great service, quick response times, and their pickup / dropoff feature was a really nice bonus. Massively recommend!
Posted on Google Google
Barbara Bartlett profile picture
Barbara Bartlett
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am delighted to recommend the services of New Systems Computer Services. When I first contacted them it was not possible to fit me in for a week. However the next day Josh contacted me as they had had a cancellation for the following day, that is definitely customer service. He transferred all my data across to my new laptop and made sure my printer was working and that I was entirely happy. Should the need arise again, their number will be the first I call.
Posted on Google Google
Alison Dalton profile picture
Alison Dalton
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Well deserved five stars for Josh! So pleased with the excellent service, the much needed upgrade, and for all the help and advice given. Thank You!
Posted on Google Google
Sue Blow profile picture
Sue Blow
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service. My broken laptop was fixed in no time at all. Joshua was friendly, efficient and replied to my emails quickly. Would definitely recommend.
Posted on Google Google
lee webb profile picture
lee webb
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I used josh for my high end pc build TOP tier guy very knowledgeable quick responding and the pricing for what he does is more than reasonable i highly recommend i couldn't thank you enough for your service josh.
Posted on Google Google
Tony Castle profile picture
Tony Castle
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Absolutely first class service from Josh. My PC was picked up and returned exactly as planned, communication was excellent, and the repair done at a very reasonable price. He even set it up for me on return, which saved me hours of messing about. Highly recommended and would definitely use them again
Posted on Google Google
Steve Lumb profile picture
Steve Lumb
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
First class support, knowledge and communication. Josh presents very professionally and personable and its assuring to find a true local expert who knows what they are doing and so willing to provide good service. Josh updated me to W11, assisted with OneDrive queries, resolved other configuration matters and discussed future ways of improving my systems. Excellent.
Posted on Google Google
Katie Jarvis-Grove profile picture
Katie Jarvis-Grove
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Superb service from a knowledgeable and honest company. Nothing is too much trouble and they are genuinely about helping the customers not just making money. Josh is my go to for any IT related issue and I know he will be up front and transparent with any solution he proposes.
12+ Years

…of experience

100%

…Local Business

Our Services

Whether you need a hands-on repair in the Horncastle area or a digital presence that reaches much further, we’ve got you covered. We offer local on-site support across Horncastle, Woodhall Spa, Coningsby, and nearby villages, while our Web Design and SEO solutions help clients grow their businesses from anywhere in the UK.

Click on the links below to find out more about our services.

Standard Rates

Due to the nature of the work we carry out, we charge per 30 minutes rather than by the hour. We believe this to be a fair method, as most issues can be resolved within 30 minutes and no one likes to pay for time they haven’t used! Most importantly though, we can guarantee:

  • A free quotation…
  • That no work will be carried out until we have agreed on that quotation…
  • And our no fix – no fee policy always applies* (Unless otherwise pre-agreed prior to appointment)

Home Call Out/Collection

Onsite rate for home users is charged on a 1/2 hourly basis.

There is no charge for collection if you are within 10 miles of us (Horncastle). Anything over would be agreed upon beforehand.

Business Callout/Collection

Onsite rate for businesses is charged on a 1/2 hourly basis.

There is no collection charge if you are within 10 miles of us. Anything over this would be agreed upon beforehand.

Remote Support

Remote support is charged per 30 minutes.

For home users & For business users