Data Recovery

Whether it’s water damage, drop/shock damage, or an untimely failure, we appreciate that it’s very likely not good news that’s landed you on this page, but don’t worry, we’re here to help with our dedicated data recovery partner! … And better yet, we DO NOT hide or inflate costs. Prices start from just £150 for a complete data recovery! Plus, everything will be made clear to you before you pay a penny!

Firstly though, before going any further please DO NOT keep trying to power on or use the device in any way. This applies in all cases, including water or shock damage to,

  • PC’s / MAC’s
  • Laptops
  • Portable Hard Drives
  • Memory Cards
  • USB Devices
  • RAID/NAS
  • Mobile Phones
  • Tablets & iPads

…and more. If a device is damaged, has failed, or even if you aren’t sure why you can’t access your data, continuous attempts to access the data can drastically reduce the odds of a successful data recovery.

See below to find out how we can help, or contact us now via the button below.

Contact Us

Pricing

We promise that there are no hidden costs within our data recovery service, and we try to make everything as clear and simple as possible. Prices start from just £150 for a standard rig based data recovery. Click below to jump to our full fixed pricing grid.

Pricing Grid

Why Trust Us?

The world of online data recovery businesses is one that unfortunately lacks regulation. Sadly, this can result in misleading marketing practices. Some examples of this include:-

  1. Offering a “free list of files able to be recovered” before having to pay for the actual recovery. As good as that sounds, it simply isn’t possible to do.
  2. Initial prices and wording can also be extremely misleading. A recent example shown to us included wording such as “free collection of your device” and a promise that there would be “no charge for data recovery unless data can be recovered.” However the customer was later quoted £800 just to look at their device, and an additional £150 if they did find data and the customer wanted it! When the customer refused the quote, they were also charged a significant fee to return the device.

Here’s why we’re different.

1. Our technical ability

Firstly, we are a local family run business carrying decades of experience in the IT industry, including experience with highly sensitive data in the private healthcare field.

However, data recovery is a specialist field, and so New System Computers partners directly with a specialist data recovery team whose sole focus is the data recovery industry.

  • This team carry all the needed lab equipment for data recovery on site. This allows them to be trusted with forensic level/police related data recovery processes.
  • It also means we are able to handle any type of device damage, including shock damage, liquid, fire, natural failure and more…

2. We’re locally trusted

New System Computers is a local, family run business that is well established in the area. For the partnered data recovery team that we chose to work with, we weren’t going to be satisfied with just another online based data recovery service. This is a team that we and other IT support professionals with decades of experience have chosen to trust.

It means you can trust us when we say clear pricing with NO hidden fees.

It also means that you are able to contact us at any time, V’s an online data recovery service that can take a number of days to reply. All you have to do is hand the device to us, or allow us to arrange the collection, and we’ll look after everything else. It couldn’t be easier!

You can contact us here:- Contact – New System Computers

Okay, but this sounds expensive…

Perhaps not as expensive as you’d think… Our direct partnership allows us to access pricing that is favorable compared with a solo transaction with the consumer. Our pricing is also clearly labelled below.

Booking a recovery is agreeing to the standard service, which is why we require a partially refundable £150 deposit. This includes the courier service (which is the non-refundable part), and a rig based data recovery service.

If your device requires more extensive levels of recovery work, then we will notify you before proceeding any further. The pricing for additional levels of recovery are clearly labelled below.

If you decide at any point not to go ahead, then as long as no data has been recovered, you will only pay for the courier service (£10, or £20 if you require the device delivered back to you) and the remainder of your deposit will be refunded to you.

Possible additional costs…

We want to make sure that you are clear on pricing before proceeding.

Storage

The Standard recovery service does not include storage media for your recovered data. Whilst you are welcome to send your own storage media, we do require it to be formatted. Alternatively, we are able to provide a 1TB media device with encryption so that your data is secure in transit. The cost for a 1TB device is £50, and higher storage amounts are included below.

This would mean that if you required us to supply 1TB of storage for your recovered data, the total deposit amount would increase to £190. In our experience, this pricing structure is much more competitive than alternative recovery options.

Tampering

Please note, we do charge an additional £60 if the device has been previously tampered with. An example of this would be opening a hard drive. This covers the additional work required when a device has been contaminated.

Again – If we can’t recover the data then we only charge for courier costs. You will be refunded the difference from your deposit.

Data Recovery Pricing

  • Standard - (Required Deposit)
    £150
    Rig based recovery. (Partially refundable deposit amount that we require. Only the postage is not refundable)

    (Courier costs are £10 each way. If you require the device back, then the total cost would be £20.)

  • Advanced
    £270
    Extended engineering, advanced board work, microsoldering.
  • Advanced plus
    £370
    Extended engineering with donor components required and chip level recovery (Up to 4TB)
  • Advanced Plus High Capacity
    £470
    Extended engineering with donor components required and chip level recovery (Above 4TB)
  • Secure Destroy
    £0
    Securely destroy all data, including certificate. (Included with any other service)
  • Charge for tampered drives
    £60
    Non-refundable charge for tampered and opened drives.

Media

  • 1TB
    £50
    1TB Storage – Including data encryption.
  • 2TB
    £70
    2TB Storage – Including data encryption.
  • 4TB
    £90
    4TB Storage – Including data encryption.

Contact us to book a recovery

Contact Us